Yes, each patient may be accompanied by one support person.

Post-treatment instructions vary by therapy. Ensure adequate hydration and monitor any post-procedural symptoms or discomfort.

Most therapies we administer do not necessitate fasting; however, individual treatments may require specific preparations, such as onsite lab draws.

Our center provides onsite services including lab work facilitated by our nurse practitioners.

Patients requiring assistance may arrange transport via our office. Additionally, complimentary parking is available onsite.

Yes, we accept various insurance plans. Please refer to our insurance list for details on I network plans.

Our team collaborates closely with your physician to explore alternative treatment options and discuss financial considerations.

Our care coordinators strive to minimize out-of-pocket costs by assisting patients in accessing financial aid and assistance programs.

Our facility offers two private bays; while primarily reserved for extended treatments, patients may request these rooms, and we will accommodate whenever possible.

Please promptly notify one of our nurse practitioners of any side effects experienced during or after treatment.

Our operating hours are Monday to Thursday from 9 am to 5 pm, and Fridays from 9 am to 4 pm. Special scheduling needs can be discussed with our care coordinator team for accommodation.

Yes, our clinical team is available to provide training for transitioning treatments from infusion to subcutaneous injections for at-home administration.

Contact our center to verify insurance network coverage and treatment availability. Upon confirmation, request inform your doctor to request a transfer of care to our facility.

We confirm appointments up to 2 business days in advance and offer a 15-minute grace period. Depending on the treatment type, missed appointments may incur a fee.

Upon receiving a referral from your physician, we promptly contact you to schedule an appointment and initiate the authorization process. We start by submitting the necessary paperwork to your health insurance provider. If there are any follow-up questions or additional information needed, we coordinate directly with your doctor’s office to ensure timely processing. Typically, patients can expect their first infusion within approximately a week of referral receipt; however, this timeline may vary depending on insurance approval procedures.